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I provide a strong blend of client, project, and hands-on technical management with experience of software projects in both the public and private sectors.
Experience of working with complex requirements for county councils, national government, charities and major corporations such as Microsoft and RioTinto.
For the last four years I have specialised in the utilities industry leading the delivery of customer and billing solutions to suppliers across the UK, initially with Draig Technology Ltd but now with Utiligroup.
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Owner of Notably Good Ltd, a software company that provides middleware linking legacy desktop software with enterprise web-mail systems, such as Google Apps, Outlook Web App or Zimbra.
Used by major worldwide brands such as Audi, Bugatti, Continental, Finlandia, Stüken, Jack Daniel's, Lamborghini, SEAT, Southern Comfort, Porsche, Volkswagen.
Used by organisations such as Carnegie Mellon University, Dycom Industries, JM Family Enterprises, Hamline University, Keele University, MeadWestVaco, Oceaneering International, Randstad, RSPCA, SmartHealth, Southampton University, State of Utah, Thomas & Betts Corporation.
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Specialties: Billing and Customer Management solutions in the Utilities sector; requirements analysis; business process analysis; technical design analysis; user training; client management; project management; line management.
Legacy software integration with web-based email;
Language Technology and Policy (co-author of Bilingual Software Standards for Welsh Government);
Microsoft SharePoint.
Management of the Client Solutions team at Utiligroup, which is responsible for the delivery of software and services to both established and new-entrant utility suppliers in the UK. Incorporates elements of project management, software development, business and process analysis, industry awareness and monitoring, and training.
Notably Good Ltd produces Affixa [www.affixa.com], a utility which links webmail systems with desktop software. Used by home desktop users but also by small to multi-billion dollar enterprises linking legacy LOB solutions with cloud-based email (Google Apps, Microsoft Outlook Web Access, Zimbra).
Management of a Professional Services team specialising in end-to-end supplier retail functions within the electricity and gas sectors. Specialist in billing and customer management, with an emphasis on software and process.
Working with project managers, developers, partners and customers, I was the lead for the delivery of Draig's utility billing system.
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